System and Equipment Requirements

• Windows 7, 8 or 10
• Stable high – speed Internet connection with minimum of 3 mbps download speed and 2.0 mbps upload speed. Faster speeds are highlyrecommended.
• Noise cancelling headset
• A “hard” phone (POTS) is required. This is a physical, hard-wired desk phone that connects to your telephone service and has ahandset or headset connected to it. A “soft” phone is telephone-like software that runs on your computer. It requires the use of a computer’s speakers and microphone OR a headset connected to your computer. Softphones are NOT permitted for servicing as theydo not provide the necessary voice quality.
• A second monitor is found to be beneficial but not mandatory
• Additional requirements may be found in the Arise Workstation Requirements
  Not Supported: Windows XP, Windows Vista, Windows 2000 and MAC OS*
  *May vary from client to client